objective
My objective is to gain employment in store management with a company where I will be able to apply my knowledge and experience to add value.
Work of experience
May 2002-Nov 2009 Harbor Freight Tools Melbourne, Fl
Store Manager
Supervise a staff of three assistants, and 15-25 Associates.
Responsible business development at this location.
Interview, select, hire and train store associates.
Maintain turnover rate of 10% over seven years.
Implement company policy and procedures and execute company directives.
Deliver first rate customer service.
Responsible for the store’s P&L and the control of expenses.
Write weekly schedule and managed payroll.
Ensure prompt processing of weekly deliveries to maximize sales.
Implement and maintain plan-o-grams in store.
Ensure sign work is 100%.
Maximize Extended Protection sales.
Ensure compliance with OSHA regulations.
Opened store from bare walls in eight weeks
In 2006 Moved store and reopened in 4 weeks (Company record) while keeping old store operational..
Participated in the opening or reset of twelve locations.
Improved sales to $4.65 Million ($2 million growth since 2002)
Maintain average inventory shrink of .38% (at cost) over a 8 year period.
Consistently in top 15% of company in both sales and percent increase.
Average of 15.1% of gross to the bottom line for 7 years.
1 complaint for every 16,000 customers, company average 1/14,000.
Sep 2001 - May 2002 Harbor Freight Tools Kennesaw ,GA
Sep 2001 - May 2002 Harbor Freight Tools Kennesaw ,GA
Assistant Manager/Store Manager Trainee
Responsible for all aspects of the store in the absence of the store manager.
May 1999- Sep 2001 Bill’s Dollar Store La Grange, GA
Store Manager
Manage all aspects of $2.5 million Dollar Store.
Opened store from bare walls to grand opening in six weeks.
Involved in the opening or reset of six other locations for this company.
Trained two new store managers for the District.
1995-May 1999 Big Lots, Inc Columbus, GA
Store Manager
Maintain sales of $2.8 Million in sales.
Project Manager for training of all Store Managers on new back office computer system.
Worked in numerous stores to ensure compliance with company standards.
Supervise a staff of two assistants, and 15-25 Associates.
Interview, select, hire and train store associates.
Implement company policy and procedures and execute company directives
Responsible for the P&L and control of expenses.
Write weekly schedule and managed payroll.
Ensure prompt processing of weekly deliveries to maximize sales.
Merchandise store in a non-plan - o- gram setting to maximize sales.
Maintain an average of 1.4% shrink (at retail) for 5 years.
Manage set up of two retail locations from bare walls to opening.
Managed the integration of furniture departments into five stores.
Involved in with the set up of eight new stores.
1993- 1995 Big Lots, Inc. Smyrna, GA
Assistant Manger
1992 - 1993 Big Lots, Inc. Kennesaw, GA
Retail Clerk
1991 - 1993 United Parcel Service Norcross, GA
Part-time Supervisor
1989 - 1991 United Parcel Service Norcross, GA
Loader.
1988 - 1991 United Artist Theater Duluth, GA
Usher/Concession Worker
1988-1991 X-Ray of Georgia Norcross, GA
Warehouse worker/Truck Driver
1984 – 1988 United States Navy Norfolk, VA.
Boatswains Mate 2nd Class
1982-1984 Walt Disney World (Epcot) Lake Buena Vista, FL
Food & Beverage Host
1980-1982 Sizzler Steak House Kissimmee, FL
Dish Washer
education
2009-present Kaplan University
MBA Candidate 4.00 GPA
1989-1993 Georgia State University Atlanta, GA
B.S. Ed. , Secondary Education, Broad Field Social Studies 3.54 GPA
